Lingofy Privacy Policy

Effective Date: [April 27, 2025]

1. Introduction

Welcome to Lingofy, operated by New Port LLC ("we", "us", or "our").

We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use Lingofy’s services, including our web application (“Service”).

By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service. This Privacy Policy is incorporated into our Terms of Service.

2. Definitions

  • Personal Information: Data that identifies or can be used to identify an individual, such as name, email address, or any other information linked to an individual.
  • Usage Data: Data collected automatically through your interaction with the Service, such as browsing history, session duration, and interaction details.
  • Cookies: Small files stored on your device to help analyze usage, enhance your experience, and deliver essential functionalities.
  • Data Controller: New Port LLC, who determines the purposes and means of processing your personal information.
  • Service Providers: Third-party companies (such as Firebase and Stripe) engaged to support our Service.

3. Information We Collect

We collect several types of information to provide and improve our Service, including:

3.1 Information You Provide to Us

  • Account Information: When you create an account, we collect your name and email address.
  • Service-Generated Data: When using Lingofy, we collect and process content generated during your sessions, including:
    • Audio and video recordings (only with your permission);
    • Transcription results;
    • Translation results from meetings or events.

3.2 Information Collected Automatically

  • Usage Information: We collect data about how you interact with our web application, such as pages visited, session times, and user behavior.
  • Device and Technical Information: We collect technical information such as your browser type, operating system, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies for analytics purposes to improve our Service. We currently do not provide a separate cookie settings management tool.

3.3 Payment Information

We use Stripe to process payments. All payment information you provide is collected and processed directly by Stripe under their own Privacy Policy. We do not store your payment card information.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain Our Service: Including creating your account, enabling real-time transcription and translation, and delivering session recordings when applicable.
  • To Improve Our Service: Analyzing how users interact with Lingofy to enhance features, user experience, and overall performance.
  • To Communicate with You: Sending important service-related notices, such as updates, security alerts, and administrative messages.
  • To Ensure Security: Monitoring and preventing any fraudulent or unauthorized activities.
  • To Comply with Legal Obligations: Meeting requirements under applicable laws and regulations.
  • For Internal Analytics: Using aggregated, anonymized data to study usage patterns and optimize our platform.
  • For Payment Processing: Facilitating secure transactions through Stripe (without storing your payment information directly).

We do not use your information for marketing communications.

5. Sharing and Disclosure of Information

We do not sell your personal information. However, we may share your information under the following circumstances:

  • With Service Providers: We share necessary information with trusted third parties who assist us in operating, analyzing, and improving our Service, such as:
    • Firebase (for usage analytics);
    • Stripe (for payment processing). These service providers are contractually obligated to protect your information and use it only for the services they provide to us.
  • In Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
  • For Legal Reasons: We may disclose your information if required by law, legal process, or to respond to lawful government requests.
  • To Protect Rights and Safety: Where necessary to protect the rights, property, or safety of Lingofy, our users, or others.

We ensure that all third parties receiving your information are subject to strict confidentiality and security obligations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance the functionality and performance of our Service.

Specifically, we use cookies to:

  • Analyze user behavior to improve the Service;
  • Monitor and report on Service performance.

We currently do not provide a cookie preference management tool. You can control cookies through your browser settings. Please note that disabling cookies may impact your experience with the Service.

At this time, we do not respond to "Do Not Track" signals from browsers.

7. Your Rights and Choices

Depending on your location, you may have certain rights under privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), including:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Correction: You can request correction of any inaccurate or incomplete information.
  • Right to Deletion: You can request the deletion of your personal information, subject to legal obligations.
  • Right to Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
  • Right to Restrict or Object: You can object to or restrict certain processing of your information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact us at service@teameet.cc.

We may request verification of your identity before responding to your request.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, firewalls, and secure server infrastructure.

However, no method of transmission over the Internet or method of electronic storage is completely secure.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for any activities conducted through your account.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Account-related information is retained for as long as your account is active.
  • Service-generated data such as meeting recordings, transcription results, and translation results are retained for operational purposes and then securely deleted according to our internal data policies.
  • Upon termination of your account or a valid deletion request, we will delete or anonymize your information, unless we are legally required to retain certain data (for example, for regulatory compliance or dispute resolution).

If you wish to delete your account or request deletion of your personal data, please contact service@teameet.cc.

10. International Data Transfers

Your information, including personal data, is stored and processed in the United States. By using our Service, you understand and consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

We take appropriate safeguards to ensure that your information is treated securely and in accordance with this Privacy Policy.

11. Children’s Privacy

Our Service is not directed to individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information promptly. If you believe we may have collected information from a child, please contact us at service@teameet.cc.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will notify you by posting the updated policy on this page and updating the effective date.

We encourage you to review this Privacy Policy periodically to stay informed about our practices.

Your continued use of the Service after any updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

New Port LLC

201 Redwood Shores Pkwy, Suite 375,

Redwood City, California 94065, USA

Email: service@teameet.cc